How To Rent Vacation Properties By Owner Podcast

Ask Christine #69: How to Enjoy Being "Off The Grid" as a Vacation Rental Homeowner

Christine Karpinski — Tue, 07 Sep 2010 22:41:00 GMT

Believe it or not, it is possible to enjoy your own personal vacation while also managing your vacation rental business. Whether you go somewhere remote or you are just enjoying a staycation, we'll tell you how to make the most of your down time.

Find more tips and advice at the HomeAwayOwner Community.

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Are You Ready to Lock?

Christine Karpinski — Tue, 31 Aug 2010 19:37:00 GMT

Wouldn’t it be nice to remotely change the lock codes for your vacation rental? Christine interviews Steve Samolinski, the Solutions Manager for Connected Home Solutions at Ingersoll Rand, or simply, the guy who really knows everything about the Schlage Link!

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #68: Timeshares vs. Vacation Rentals

Christine Karpinski — Tue, 24 Aug 2010 18:08:00 GMT

Listener Kathy wonders about the difference between a timeshare and a vacation rental, and if timeshares are allowed on HomeAway sites.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #67: When More Is NOT Merrier

Christine Karpinski — Tue, 17 Aug 2010 21:09:00 GMT

Find out what you can do if you find out your renters have brought more people than listed on their rental agreement.

Find more tips and advice at the HomeAway Owner Community.

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One-on-One with Alabama Gulf Coast Vacation Rental Owner, Melissa Ray

Christine Karpinski — Mon, 09 Aug 2010 22:00:00 GMT

Christine talks with Melissa Ray, a vacation homeowner on the Gulf Coast in Alabama, about the BP claims process and how the oil spill has impacted her rental business.

Find more tips and advice at the HomeAway Owner Community.

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One-on-One with North Carolina Vacation Rental Owner, Callie Wellendorf

Christine Karpinski — Wed, 04 Aug 2010 21:58:00 GMT

Callie Wellendorf runs a vacation rental bed and breakfast hybrid in the mountains of North Carolina. Listen to this this truly unique story here.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #66: Special Information for Gulf Coast Owners

Christine Karpinski — Mon, 26 Jul 2010 22:24:00 GMT

This Ask Christine is a must-listen for anyone who owns vacation rental property along the Gulf Coast.

Find more tips and advice at the HomeAway Owner Community.

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Vacation Rental Owner vs. The State

Christine Karpinski — Mon, 19 Jul 2010 21:03:00 GMT

As a former lobbyist, vacation rental owner Dian Jordan felt particularly strongly when the local government proposed legislation that all vacation rental owners in her area would have to obtain real estate licenses. Dian considers herself to be more of a hotelier, and she fought (and won) to pass state legislation to maintain VRBOs as hotels in Oklahoma.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #65: Charging a Credit Card Fee

Christine Karpinski — Mon, 12 Jul 2010 21:47:00 GMT

A new vacation homeowner wonders if he can charge a fee to renters booking with a credit card.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #64: Can I Include a Boat with my Vacation Rental?

Christine Karpinski — Wed, 07 Jul 2010 15:53:00 GMT

Christine explains how to confidently and safely include amenities like ATVs, golf carts,surfboards, bicycles, and even baby gear with your vacation rental.

Find more tips and advice at the HomeAway Owner Community.

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Investing in Vacation Rental Properties

Christine Karpinski — Mon, 28 Jun 2010 22:59:00 GMT

Christine talks with Dave Stech, a Las Vegas-area vacation rental investor. If you are thinking of investing in multiple vacation rental properties, this podcast is a must-listen.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #63: How to Prevent Guests from Moving Furniture?

Christine Karpinski — Mon, 21 Jun 2010 21:42:00 GMT

Although moved furniture can be a pain, Christine explains why it may not always be a bad thing.

Find moretips and advice at the HomeAway Owner Community.

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Ask Christine #62: New Vacation Rental With a Blank Calendar

Christine Karpinski — Tue, 08 Jun 2010 16:15:00 GMT

If you have a new vacation rental, most likely you also have a blank calendar. Learn how to make your property stand out amongst the often-rented properties even before the first booking.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #61: When Renters Want to See the Home Before Booking

Christine Karpinski — Tue, 25 May 2010 16:33:00 GMT

"Can we just stop by to check out the house before we book?" We've all had to face this question at some point! Christine will explain what's an appropriate answer.

Find more tips and advice at the HomeAway Owner Community.

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Renting to the VRBO Bear

Christine Karpinski — Tue, 04 May 2010 19:31:00 GMT

Kari Ann Gerlach has been renting her luxury property in Santa Barbara, California for about 2 years. The second booking she ever accepted was actually for HomeAway executives traveling with the VRBO bear. If you haven't heard of it, learn more about it in Christine’s interview with Kari Ann.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #60: Which Comes First - the Contract or the Deposit?

Christine Karpinski — Thu, 29 Apr 2010 22:36:00 GMT

In reality, it’s probably not possible to get both the deposit and the signed contract simultaneously, so Christine will explain how she handles her own bookings.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #59: Should I Advertise One Rate for the Entire Year?

Christine Karpinski — Mon, 19 Apr 2010 21:56:00 GMT

Christine explains why the location of your property affects the answer to this question.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #58: Should You Meet and Greet with Renters at Check-In?

Christine Karpinski — Tue, 13 Apr 2010 05:00:00 GMT

Are you on the fence about whether to meet with your renters at check-in or mail them the keys? Christine weighs in.

Find more tips and advice at the HomeAway Owner Community.

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One-on-One with Austin Vacation Rental Owner, Jim Leonard

Christine Karpinski — Tue, 06 Apr 2010 19:24:00 GMT

Christine chats with Jim Leonard, a vacation homeowner in Austin, Texas who rented his condo for the first time during the SXSW music festival... to a rock band!

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #57: Disclosing Your Rental Agreement Before the Booking

Christine Karpinski — Mon, 29 Mar 2010 22:09:00 GMT

Want to allow travelers to see your rental agreement before the booking has been completed but don't want to compromise your address or amenities? Find out how on this episode!

Find more tips and advice at the HomeAway Owner Community.

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Copying is NOT the Sincerest Form of Flattery

Christine Karpinski — Mon, 22 Mar 2010 21:45:00 GMT

Surfside, S.C. vacation rental owner Penny Black Rudinger shares herexperience and solutions when another owner plagiarized her listing.

Find more tips and advice at the HomeAway Owner Community.

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One-on-One with Costa Rica Vacation Rental Owner, Evelyn Gallardo

Christine Karpinski — Tue, 16 Mar 2010 15:34:00 GMT

Evelyn Gallardo, professional photographer and vacation homeowner, discusses buying a vacation house in Costa Rica and why she hired someone else to take property photos.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #56: The Best-Sized Bed

Christine Karpinski — Mon, 08 Mar 2010 20:36:00 GMT

Christine discusses how to use the size of your beds to take advantage of the maximum number of people you can sleep.

Find more tips and advice at the HomeAway Owner Community.

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The Ins and Outs of Credit Card Merchant Accounts, Part II

Christine Karpinski — Tue, 02 Mar 2010 15:25:00 GMT

Learn the advantages of using a merchant account like PPI from Robert Lawson, a PPI Sales Manager.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #55: Local Number vs. 800 Number

Christine Karpinski — Mon, 22 Feb 2010 22:31:00 GMT

Christine discusses whether listing an 800 number or a local phone number is better for your vacation rental business.

Find more tips and advice at the HomeAway Owner Community.

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The Ins and Outs of Credit Card Merchant Accounts

Christine Karpinski — Mon, 15 Feb 2010 22:20:00 GMT

Christine and Robert Lawson, sales manager at Payment Processing, Inc., discuss the process of accepting credit cards through merchant accounts, and the potential benefits of doing so.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #54: Should I Perform Background Checks for Short-Term Rentals?

Christine Karpinski — Tue, 09 Feb 2010 15:22:00 GMT

Beyond your typical screening process, is a background check really necessary?

Find more tips and advice at the HomeAway Owner Community.

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From Home Exchange to Home Ownership

Christine Karpinski — Mon, 01 Feb 2010 21:42:00 GMT

Christine interviews John Farago about falling in love with Budapest, Hungary through a home exchange, which led to buying his own property, converting it to a vacation rental, and managing it all the way from the States.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #53: Putting Your Guestbook to Use

Christine Karpinski — Tue, 26 Jan 2010 00:29:00 GMT

An owner writes, “I have so many great reviews that are sitting in my guestbook at my vacation home. I really want to get these reviews out there because these types of comments might help a renter choose my property. How can I encourage people to leave reviews in my online guestbook?”

Find more tips and advice at the HomeAway Owner Community.

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Why I Chose Vacation Rentals: Perspectives from Cindy Hill, Part 2

Christine Karpinski — Mon, 18 Jan 2010 20:10:00 GMT

After negative experiences with long-term renting, Austin-based owner Cindy Hill and her husband chose to own 4 vacation rentals in anticipation of their retirement. Why did they choose vacation rentals and how did the choice impact their future plans?

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #52: Getting Geared Up for 2010

Christine Karpinski — Mon, 11 Jan 2010 22:51:00 GMT

Christine shares advice for preparing for the busy booking season between January and April.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #51: Housekeeping for Back-to-Back Rentals

Christine Karpinski — Mon, 04 Jan 2010 23:15:00 GMT

An owners asks: “I am new to vacation rentals and a little panicky about back-to-back cleanings. How do I know my housekeeper has time to finish everything before my next guest arrives?”

Find more tips and advice at the HomeAway Owner Community.

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Collaborate Instead of Compete: Starting a Vacation Rental Owners Networking Group

Christine Karpinski — Mon, 28 Dec 2009 15:35:00 GMT

Christine interviews Cindy Hill of Austin, Texas about how she started a local group of vacation homeowners to share insights, experiences and even referrals.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #50: Charging for Negligence

Christine Karpinski — Mon, 21 Dec 2009 22:46:00 GMT

An owner had renters leave her vacation home with the back door wide open, resulting in an excessive heating bill. Plus, this left her home accessible to creatures and theft. She is wondering if she can charge the renters not only for the increase in heating costs but also for negligence.

Find more tips and advice at the HomeAway Owner Community.

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From Flat Tires to Earthquake-Proofing: Buying a Vacation Home in Costa Rica

Christine Karpinski — Mon, 14 Dec 2009 23:50:00 GMT

Christine interviews Wesley Weidemann about the trials and tribulations of building an international vacation home and renting it to travelers. Despite the extra effort, Wesley shares his philosophy on finding a home that he and his wife would love no matter what happened with their investment.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #49: Post-Checkout Procedures

Christine Karpinski — Mon, 07 Dec 2009 22:18:00 GMT

An owner asks, “What do you do with renters to follow up after their stay?” Christine shares some advice on obtaining honest feedback about your home, handling the logistics of security deposit refunds after checkout, and keeping in touch with past guests to secure future bookings.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #48: When Your Guests' Stay is Being Paid for by Someone Else

Christine Karpinski — Mon, 30 Nov 2009 22:07:00 GMT

An owner asks: "I accepted a booking from a couple where the trip was a gift from their in-laws. Since the credit card was in someone else's name, should there be other steps involved in confirming the reservation?" Christine explains the proper procedures.

Find more tips and advice at the HomeAway Owner Community.

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The “Official” Price and the Real Price: Buying Vacation Real Estate in Italy

Christine Karpinski — Mon, 23 Nov 2009 23:35:00 GMT

American Andrew Quicke provides a look at the confusing and often convoluted process he and his wife navigated in order to purchase and restore an historic 800-year-old Tuscan apartment (VRBO #253555).

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #47: What If I Discover Damages or Theft After Refunding a Guest’s Security Deposit?

Christine Karpinski — Mon, 16 Nov 2009 21:30:00 GMT

An owner describes a situation in which his housekeeper didn’t notice damaged patio furniture in her post-check-out inspection. Christine explains best practices for inspecting for damages and returning security deposits.

Find more tips and advice at the HomeAway Owner Community.

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Beyond "Virtual Tours": How to Make a YouTube Video for Your Vacation Rental that Actually Gets Heads in Beds

Christine Karpinski — Mon, 09 Nov 2009 18:20:00 GMT

Owner Scott McGuire has been renting his Sun River, Oregon vacation rental (VRBO#19056) for seven years, but since adding what he calls a “narrated montage” to his listing, he says he has seen his business revenue jump 15%. Pleased with the results, Scott started a company called Vacation Rental Videos Now to make videos for other owners. In this podcast, Scott explains how his professional photo montage slideshows differ from other types of promotional videos for vacation rentals, and provides some tips for owners interested in creating a YouTube video that provides results.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #46: Why Do I Keep Getting Inquiries For Weeks When My Calendar is Already Booked?

Christine Karpinski — Mon, 02 Nov 2009 23:48:00 GMT

An owner asks: "Why do I get inquiries asking if my property is available when the week is booked on my calendar. Don't renters look at the calendars?"

Christine explains this common frustration.

Find more tips and advice at the HomeAway Owner Community.

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Designing a Wheelchair-Friendly Vacation Rental

Christine Karpinski — Mon, 26 Oct 2009 19:16:00 GMT

Christine speaks with owner Dave Vaughn about how he designed and markets his ADA-compliant, wheelchair-accessible lake cottage in Greenville, Maine.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #45: Is Pay-Per-View a Worthwhile Vacation Rental Amenity?

Christine Karpinski — Mon, 19 Oct 2009 20:18:00 GMT

An owner asks, “We are debating whether or not to have the cable company display Pay-Per-View channels on the television in our vacation rental and then bill our renters for any charges incurred during their stay at a later date. Is this a valuable amenity or is it too much trouble?”

Christine provides suggestions for how to manage these charges, opinions on whether it is worth your time, and alternatives to Pay-Per-View movies.

Find more tips and advice at the HomeAway Owner Community.

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Booking Weddings & Events at Your Vacation Home

Christine Karpinski — Mon, 12 Oct 2009 16:43:00 GMT

Las Vegas vacation homeowner Jay Reese shares his experience in booking events at his property and promoting his vacation rental as a wedding venue - complete with an on-site wedding parlor!

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #44: How to Quote Rates When Taking a Booking a Year in Advance

Christine Karpinski — Mon, 05 Oct 2009 19:57:00 GMT

An owner asks, “I just received an inquiry from a potential renter who would like to book a full year in advance. I was considering raising my rates to cover potential future expenses, but I don’t know how to quote my rates for this renter.”

Find more tips and advice at the HomeAway Owner Community.

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Buying & Renovating a "Fixer-Upper" Vacation Property in Mexico (Part 2)

Christine Karpinski — Mon, 28 Sep 2009 19:19:00 GMT

Holly Hunter, a financial planner by day, also owns several vacation rental properties – one in Maine, and two in Mexico. In this episode, she continues her discussion with Christine about the process of buying a “pile of rubble” in Guanajuato, Mexico and transforming it into a spectacular luxury rental.

Find more tips and advice at the HomeAway Owner Community.

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Buying & Renovating a "Fixer-Upper" Vacation Property in Mexico (Part 1)

Christine Karpinski — Mon, 21 Sep 2009 19:35:00 GMT

Holly Hunter, a financial planner by day, also owns several vacation rental properties – one in Maine, and two in Mexico. In this episode, she talks with Christine about the process of buying a “pile of rubble” in Guanajuato, Mexico and transforming it into a spectacular luxury rental.

Find more tips and advice at the HomeAway Owner Community.

[Download in iTunes]

Ask Christine #43: Should vacation rentals have landline phones?

Christine Karpinski — Mon, 14 Sep 2009 17:18:00 GMT

An owner asks: "We would like to know whether or not homeowners are legally required to provide a landline phone in their vacation rental. Having a young child and elderly parents, we would never consider renting a house without telephone service. We would like to know whether or not this is something homeowners are legally obligated to provide for their guests."

Find more tips and advice at the HomeAway Owner Community.

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Buying & Managing an International Vacation Rental

Christine Karpinski — Thu, 10 Sep 2009 15:15:00 GMT

Judy Steinfeld, an English-speaking American, isthe owner of three vacation properties in Chile- one in the mountains, one by the beach, and one in the heart of Santiago. Judy describes the unique aspects of buying and managing an international property...which in many ways, she says, is easier than renting in the United States!

Find more tips and advice at the HomeAway Owner Community.

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Inside the Mind of a Vacation Rental Traveler

Christine Karpinski — Mon, 31 Aug 2009 15:04:00 GMT

Owner Shelley Hesse has been renting her vacation property on Okaloosa Island, Florida for the past four and a half years. Hesse recently rented another VRBO property for her family's recent summer trip to Wilmington, North Carolina, an experience she says brought her a wealth of new insights about her own vacation rental business practices.

Find more tips and advice at the HomeAway Owner Community.

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Attracting Repeat Guests to Your Vacation Rental

Christine Karpinski — Mon, 24 Aug 2009 15:10:00 GMT

Owner Stacey Scott discusses how she has built up a loyal base of repeat guests to her vacation rental home in New Braunfels, Texas.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #42: How to Disclose Possibly Discouraging Details About Your Vacation Home

Christine Karpinski — Mon, 17 Aug 2009 23:10:00 GMT

An owner asks, "My home is located near a railroad track where trains come by all hours of the night. I'm wondering how to disclose this information to my renters." Christine explains how and when to disclose some of the less favorable aspects of your vacation home.

Find more tips and advice at the HomeAway Owner Community.

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Marketing your Vacation Rental to Couples & Honeymooners

Christine Karpinski — Mon, 10 Aug 2009 18:43:00 GMT

Owner Lisa Frost discusses how she markets her one-bedroom cabin in the Smoky Mountains of Pigeon Forge, Tennessee as a romantic getaway.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #41: Running Specials for Your Vacation Rental

Christine Karpinski — Tue, 04 Aug 2009 15:57:00 GMT

An owner asks, "What if I run a special and a guest who has already booked at a higher rate comes back to my site and notices the discount?" Christine shares some suggestions for appeasing the already-booked guest.

Find more tips and advice at the HomeAway Owner Community.

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The Art of the Off-Season: An Owner's Innovative Solution to Boosting Off-Season Revenue at Her Vacation Rental Home

Christine Karpinski — Mon, 27 Jul 2009 20:36:00 GMT

Vacation rental owner Kirsten Apple has developed an innovative way to boost off-season revenues at her vacation home in the South of France: all-inclusive art workshops.

Kirsten, a U.S. resident, explains how she runs her workshops from afar -- and how she ended up buying a house in France to begin with.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #40: Accepting a Far-in-Advance Booking for a Special Event

Christine Karpinski — Mon, 20 Jul 2009 22:07:00 GMT

An owner asks: “I own a property in Whistler, B.C. and I received an inquiry for a booking for the 2010 Olympics. This is much earlier than I typically confirm bookings. How should I handle the payments?” Christine explains the best way to handle far-in-advance bookings for special events.

To submit a question for a future installment of "Ask Christine," please leave a message at (512) 493-4340.

Find more tips and advice at the HomeAway Owner Community.

[Download in iTunes]

Decorating Tips for Vacation Rentals

Christine Karpinski — Mon, 13 Jul 2009 22:16:00 GMT

Christine speaks with decorator Kerry Ann Dame of Posh Living, LLC, a full-service design firm in Surfside Beach, South Carolina that specializes in custom slipcovers.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #39: How to Set Rental Rates for Your Vacation Home

Christine Karpinski — Mon, 06 Jul 2009 21:12:00 GMT

An owner asks: "I have a fairly unique vacation property. How can I set appropriate rates when I don't have any other properties to compare it to?"

Christine offers guidance about setting rental rates for your vacation home.

To submit a question for a future installment of "Ask Christine," please leave a message at (512) 493-4340.

Find more tips and advice at the HomeAway Owner Community.

[Download in iTunes] [Read the transcript]

Dealing with Newbie Anxiety: Getting Started Renting your Vacation Home by Owner

Christine Karpinski — Mon, 29 Jun 2009 16:50:00 GMT

Louise Owenby and her husband have owned their vacation home in Bend, Oregon since April 2004, but they only recently decided to convert it to a vacation rental. Louise speaks with Christine about the challenges and rewards of launching a vacation rental business.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #38: How and When to Follow Up on Inquiries

Christine Karpinski — Mon, 22 Jun 2009 20:29:00 GMT

Christine suggests some guidelines for responding to inquiries by phone and email and following up with prospective renters.

To submit a question for a future installment of "Ask Christine," please leave a message at (512) 493-4340.

Find more tips and advice at the HomeAway Owner Community.

[Download in iTunes] [Read the transcript]

Two Fridges? Renting Your Primary Home as a Vacation Rental

Christine Karpinski — Mon, 15 Jun 2009 20:20:00 GMT

Christine chats one-on-One with Sandra Myklebust, an owner in Pasadena, California who rents her primary home as a vacation rental.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #37: What is a Monthly Rental?

Christine Karpinski — Tue, 09 Jun 2009 14:51:00 GMT

Christine explains how to determine whether a monthly rental is 30 days, 31 days or 4 weeks.

To submit a question for a future installment of "Ask Christine," please leave a message at (512) 493-4340.

Find more tips and advice at the HomeAway Owner Community.

[Download in iTunes] [Read the transcript]

Ask Christine #36: What if I Quoted the Wrong Rate?

Christine Karpinski — Tue, 09 Jun 2009 14:49:00 GMT

An owner asks: "What do I do if I quoted a potential renter the wrong rate?" Christine explains various ways to handle this sticky situation.

To submit a question for a future installment of "Ask Christine," please leave a message at (512) 493-4340.

Find more tips and advice at the HomeAway Owner Community.

[Download in iTunes] [Read the transcript]

One-on-One with Emilie Spaulding, a Vacation Rental Owner on New Hampshire's Six Mile Island

Christine Karpinski — Mon, 01 Jun 2009 22:10:00 GMT

Christine and Emilie discuss the unique aspects of renting a vacation home on an island only accessible by boat.

Find more tips and advice at the HomeAway Owner Community.

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Ask Christine #35: When to Mark Your Calendar as Booked

Christine Karpinski — Mon, 18 May 2009 23:06:00 GMT

At what point during the booking process should an owner mark their calendar as "booked"? When a renter says, "yes, I want to book," or when you've received their check? And how do you answer inquiries you receive in the interim?

Christine advises the best way to handle this situation.

To submit a question for a future installment of "Ask Christine," please leave a message at (512) 493-4340.

Find more tips and advice at the HomeAway Owner Community.

[Download in iTunes] [Read the transcript]